In 1921, the London Underground adopted recorded announcements to instruct escalator users to "stand on the right" as part of an effort to improve passenger etiquette. Initially, commuters were unsure about proper conduct on these newly installed escalators, leading to congestion and confusion. To solve this, they utilized the Automatic Stentophone, invented by Harry Gaydon, which could play recorded messages at high volumes, ensuring clear communication. The Stentophone was first tested at Oxford Circus station, marking a significant step in utilizing technology to enhance public transport efficiency and passenger experience.
In early 1921, London Underground introduced recorded messages urging escalator users to stand on the right, addressing the chaos of passenger behavior.
The Automatic Stentophone, invented by Harry Gaydon, allowed the Underground to broadcast pre-recorded messages, facilitating clearer communication with passengers.
Installed at Oxford Circus, the Stentophone addressed the challenge of instructing escalator etiquette without overwhelming staff, proving effective in conveying important announcements.
Essentially a gramophone with a loudspeaker, the Stentophone revolutionized communication within the Underground, illustrating early adaptation of technology for public convenience.
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