Therese Roberts expressed her disappointment saying, "I'm really disappointed. I thought he was a better man than that. It's left a rotten taste in my mouth..."
Glynn Purnell stated, "In this current climate, no one is bulletproof," emphasizing the tough realities faced by the restaurant industry today.
After her experience with customer service, Roberts mentioned, "...I was forwarded on to the liquidators who told me the vouchers were irredeemable and they could not issue refunds..."
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