Emily Miller, a leaseholder from Peckham, expressed her frustration regarding the surging costs, stating that her annual service charge for heating jumped from £1,800 to over £4,500 in ten years. She lamented that the heating is rarely used due to the flats being overly warm, leading her to buy an expensive air conditioning unit, which ironically adds further electricity costs not covered by the service charge.
Residents argue that the communal heating system is vastly inefficient; the insulated pipes leak heat, forcing them to receive much higher bills than anticipated. Despite assertions from Southwark Council about cost efficiency in the long term, homeowners feel trapped by the system and face substantial financial burdens due to the District Heating.
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