Lilli Matson, TfL's chief safety officer, expressed regret, stating: "Melissa was tragically killed at Victoria bus station... We made an error in describing the circumstances in which Melissa died."
Matson clarified the misinformation: "The wording was erroneous and based on preliminary information... it should not have been used. Following the investigation, it is clear that Melissa had not been walking between the two buses."
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