"It's completely devastated her family," said Ms Sivas, who is Ms Finnegan's next of kin. "These accidents are not all unique, as Transport for London would like us to believe. Accurate post-collision investigation and learning must take place to improve bus safety and inform the industry and the public."
Claire Mann, TfL's chief operating officer, stated that the transport network was "safe" and that the organisation would learn from "every single incident". However, these incidents have raised serious concerns about the effectiveness of their safety response.
Ms Hope described her experience after the bus crash that killed her mother as "horrendous," stating, "No-one from TfL contacted my family," and noted that she only received an apology seven years later.
Ms de Lagarde, who suffered severe injuries from being run over by two Tube trains, is taking legal action against TfL, emphasizing the urgent need for accountability and improvements in public transport safety after traumatic events.
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