In 2024, Chiltern Railways reported recovering over £1.1 million from fare dodgers, with 8,064 passengers investigated. Significant sums were recouped from a few individuals who consistently evaded fares. The company also issued 2,156 penalty fares and prosecuted 149 cases. Operations director Tony Baxter stated the financial losses due to fare evasion are substantial and reiterated the company's commitment to fairness for paying customers, noting the ease of ticket purchase in modern times.
The vast majority of our customers pay for their tickets before they travel but unfortunately there is still a lot of money lost on the railway through fare evasion every year.
We are determined to ensure fairness for the paying customer and there is no excuse for fare evasion as it has never been simpler to purchase a ticket.
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