Transport for London (TfL) is addressing the issue of 'ghost' marks on the Elizabeth Line caused by passenger grease and dirt by placing new posters at several stations. These posters not only cover the stains but also feature stylish moquette-inspired designs that highlight priority seating areas to improve passenger navigation. Elizabeth Line director Howard Smith emphasized the importance of maintaining a clean and appealing environment as part of the line's broader customer experience transformation since its launch.
The Elizabeth line has had a transformational effect since opening, providing new, accessible journey options for customers, including at new central London stations.
These stylish new moquette-inspired designs will enhance the customer experience by protecting the areas behind the seats.
TfL has begun putting up posters to cover up the 'ghost' marks on the Elizabeth Line, which resemble dirt and grease marks left by passengers.
The posters aim to clearly direct where priority seating is on the platform, enhancing both aesthetics and functionality.
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