The Local Government Ombudsman (LGO) found "serious failings" in how Lambeth Council assessed the needs of a homeless mother and her two disabled children.
Ms X's two children, unable to access their mother's maisonette due to steps, remained at a residential school, highlighting a critical oversight by local officials.
Inadequate housing assessments by Lambeth Council failed to address the urgent needs of a family dealing with both homelessness and significant disabilities.
Lambeth Council acknowledged the LGO’s findings and was ordered to compensate Ms X for their mishandling of her family's temporary housing situation.
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