Many Grenfell residents saw their tenant management organisation as an uncaring and bullying overlord, belittling their concerns and marginalizing them in the years before the fire.
The culture towards social housing tenants remains unchanged, as seen in reports of dangerous disrepair and safety hazards that residents experience without proper response from housing providers.
One resident described having to evacuate her council flat after a burst pipe, suffering burns as a result, despite having reported leaks to the council previously.
Recent tragic incidents of children falling from windows highlight the unresolved safety issues raised by tenants, indicating a systemic negligence by councils regarding housing safety.
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