GP surgeries in north London have increased appointment availability and reduced waiting times. Patient satisfaction has declined but is being addressed through tactical changes and increased focus on retention and recruitment.
Dr. Katie Coleman emphasizes the substantial workload of general practices in the NHS, highlighting that 95% of activity in North Central London is carried out by GPs, with more than 800,000 appointments delivered monthly.
Over 50% of appointments are provided on the day in North Central London, meeting the two-week appointment requirement in over 90% of cases. Despite improved retention, ongoing recruitment and funding concerns persist.
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