National Rail acknowledged the significant disruption caused by a police search in New Malden, which resulted in power being switched off for two hours.
The stoppage of all train services led to widespread displacement of trains and crews, severely impacting operations in and out of London Waterloo.
Passengers experienced delays as conditions at stations and on-board trains became uncomfortable, leading National Rail to issue sincere apologies for the inconvenience.
Services through the area were halted for two hours due to an immediate concern for an individual, causing lasting disruption until the end of the day.
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