A west London cosmetic clinic has been given an inadequate rating by the Care Quality Commission (CQC) after inspectors busted unqualified staff handing out medicines to patients.
A report from an inspection in August found staff handing medication to patients who felt anxious, customers being threatened with legal actions for complaining, and managers not medically qualified to sign off on health checks.
#care-quality-commission #signature-clinic #notting-hill #inadequate-rating #unqualified-staff #medicines #communication-breakdowns #hazardous-substances #patient-notes #complaints
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