"I felt like he trusted me and I trusted him," says eight-year-old Farah Alim-Palmer, reflecting on the moment she spoke to 999 when her baby brother suffered burns after spilling a hot drink on himself.
Farah was at home in Islington, north London with her mother and 18-month-old brother Gabriel when the drink scalded him after he reached for it on the counter. 'I heard a big smash,' she said.
In recognition of her courage on the 999 call, Farah was invited to visit London Ambulance Service's headquarters to meet the staff who helped her family.
My mum ran up to the bathroom with Gabi. I stepped around the broken teacup and ran up to the bathroom where my mum was showering Gabi's burns and she handed me the phone.
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