A woman, believed to be a housemaid, aimed a punch at the manager, smashed glasses and was arrested... I've never seen one person get that crazy during a night out.
The group walked in and this one girl just got hysterical. She started smashing glasses and abusing our staff members, so we had to call the police.
While this was an informal social gathering, not an official Palace Christmas party, the facts will be fully investigated, with a robust disciplinary process followed in relation to individual staff.
It had been a crazy night, we were incredibly busy and we had to deal with so many bookings. We were fully booked and then we had to deal with a party of 50 people.
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