The public can help by only calling 999 in the event of a life-threatening emergency - that's a cardiac arrest, chest pain or breathing difficulties, loss of consciousness, choking or catastrophic bleeding.
What we have seen in the last 24 to 48 hours is an acute accumulation of those pressures, resulting from flu and Covid and other respiratory viruses circulating through the winter.
I want to apologise to patients who waited too long yesterday and continue to wait this morning. People out celebrating can help us tonight by drinking sensibly, eating before they go out and looking after their friends.
The Welsh Ambulance Service declared a 'critical incident' as over 340 calls were waiting to be answered, with many patients stuck in ambulances.
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