"A Virtuous Cycle If a legal tech solution has a high degree of adaptability, customers can start small and gradually secure buy-in and expansion. Initial wins create a virtuous cycle, where success leads to growth, and this growth leads to more success. A Cleary Gottlieb team that includes members of its Knowledge Management and Business Development groups has implemented such a cycle at that firm."
"“Establishing oversight of our program across the firm's global footprint was our biggest hurdle,” said Jeannine Zito, the firm's Senior Manager of Knowledge Solutions. “We needed analytics to show us who should be involved and when, what strategies were working, and where we had gaps. Foundation helped us define the right data to measure our success, and that visibility created momentum for expansion.”"
Litera Foundation combines simplicity and adaptability to enable law firms to expand use cases incrementally and secure organizational buy-in. Cleary Gottlieb implemented the platform across five practice areas in 2020, creating a core infrastructure that supported ongoing growth. The firm progressively tracked more data and evolved reporting concepts, adding data visualization and insights. The team produced Health Reports that provided high-level metrics for leadership and, after a year, offered longitudinal comparisons to reveal trends. Analytics delivered visibility across a global footprint by identifying participants, effective strategies, and gaps, which generated momentum for further expansion.
Read at Above the Law
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