Steve discussed how important it is to use technology to leverage existing relationships for business growth for law firms (13:07)
Steve addressed the necessity for law firms to use scheduling tools (14:29). Steve also covered the viability of customer relationship management software (CRMs), which are quickly becoming indispensable business management tools for law firms (23:17).
Steve talked about how law firms should be looking to employ workflow management tools in their practices (27:20)
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