Stripe has apologized after reports emerged that its support team incorrectly stated the company does not support the sale of LGBTQ content. Despite Stripe's terms prohibiting adult content, customers reported being informed by support representatives that LGBTQ content was also not allowed. The misinformation led to significant backlash from users, prompting a clarification from Stripe spokesperson Casey Becker, who asserted that the company's policy does not prohibit LGBTQ+ sales and promised to investigate the erroneous responses.
We apologize: the information given by our support team was totally wrong. Stripe has no prohibitions on the sale of LGBTQ+ content or goods.
As far as we know, no. We restricted all that content three weeks ago.
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