"Yolanda Cruz, a striking employee who has worked at Carl's Jr. for 20 years, is scared every time she clocks in for work. Employees are regularly harassed by customers, the 66-year-old said. 'What else can we do? Just pray to God that how we get to work is the same way we return home at the end of the day,' Cruz said to The Times in Spanish. 'This is the fear we have all the time.'"
"One morning, when Cruz arrived at the store for an opening shift, a man jumped at her as she tried to enter the restaurant. Angry customers also regularly throw drinks at employees, according to a complaint filed by workers to Cal/OSHA and the California Labor Commissioner's Office."
"Last summer, the complaint said, a man ran into the restaurant's kitchen, threw items at employees and threatened them with a frying pan. The man then punched a worker in the face, according to the complaint. A doctor ordered the worker to take a week off, but the employee said that, on the fifth day, she was called in to work because no one could cover her shift."
Carl's Jr. workers in North Hollywood protested unsafe working conditions, claiming inadequate protection from violent customers and insufficient access to paid sick leave. Employees reported incidents of robbery and physical assaults, with management allegedly refusing to provide safety training. Workers expressed fear for their safety, detailing harassment and injuries without recovery time. A long-time employee shared her daily fear of violence, highlighting a specific incident where a customer threatened staff. Complaints have been filed with Cal/OSHA regarding these unsafe conditions.
Read at Los Angeles Times
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