""Many of us in cyber, we put our hearts into our job. There's a lot of passion involved." He had found it progressively harder to sleep, and to go into the office. Tony, who did not want his real name used, recalls the Wannacry ransomware attack in 2017. "It was a Friday and something came up on BBC News." The security team got on a call that evening and the decision was taken to remove every single device from the network."
""And it was Sunday afternoon that I came offline," he says. The firm hadn't been hit by the bug, he says. "It was all preparatory work." Tony said this pattern is currently being repeated across organizations trying to protect themselves against the Scattered Spider attacks that hit retailers and other businesses this year. And, he says, "I can't even imagine what the folks at Co-op and M&S have gone through.""
Tony, a cybersecurity awareness professional at a major UK ecommerce company, was signed off for burnout after prolonged stress characterized by sleeplessness and avoidance of the workplace. He described intense incident-response cycles dating back to the 2017 WannaCry scare, when teams removed all devices from networks as a precaution. Preparatory and reactive demands have reappeared during Scattered Spider attacks affecting retailers and other businesses this year. ISC2's annual Workforce Study showed a 66% favourable job satisfaction rate in 2024, a decline of four percentage points. Industry leaders identify burnout as a major issue as cybersecurity professionals are increasingly asked to do more with fewer resources.
Read at www.bbc.com
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