When it comes to IT purchasing, price is not the same as cost

"The thing is, when it comes to tech for your business, the likely failure rate should be as public as the initial price. After all, there are major consequences to business when tech falls down, as these failures create operational disruption, deliver unpredictable support and replacement costs, and can put whole teams out of action while damage control and support operations swing into action. (And don't forget the likelihood of disappointed clients and missed deadlines.)"

"When it comes to Android and iOS, the reality that 9% of global cyberattacks were delivered via mobile devices also means the inherent security of the platforms should be a consideration, along with the relative cost of support. Some claim Android support costs can be up to 80% higher than for iPhones, or that PC users are twice as likely to call support as Mac users?"

Tech failure rates should be as transparent as initial prices. Failures cause operational disruption, unpredictable support and replacement costs, and can incapacitate teams while damage control takes place. Disappointed clients and missed deadlines often result from technology breakdowns. Platform security matters because 9% of global cyberattacks were delivered via mobile devices, so inherent platform security and relative support costs require consideration. Some reports claim Android support costs are up to 80% higher than iPhone support and that PC users call support twice as often as Mac users. Careful IT purchases build business resilience over five to ten years.

Read at Computerworld