"We live in a digital-first world where almost every business depends on technology. While this brings countless opportunities, it also opens the door to new risks. Cyber attacks are no longer just a problem for big corporations; small businesses and individuals are frequent targets too. The weakest link is often not the software or hardware, but the people using them. That's where effective cyber security awareness training comes into play, and IT support teams are at the heart of it."
"Working with a trusted IT support company ensures that employees don't just know how to use technology but also how to use it safely. From teaching staff how to spot a phishing email to creating secure password habits, IT support provides the guidance that keeps organisations safe. I've seen companies like Ingenio Technologies support teams with structured training and proactive monitoring, helping employees feel confident while reducing risks at the same time."
Digital-first businesses face growing cyber risks that affect organizations of all sizes. Cyber attacks now target small businesses and individuals as frequently as large corporations. Human error is often the weakest link, with actions like clicking suspicious links or sharing sensitive information enabling breaches. Cyber security awareness training teaches employees to identify phishing, build secure password habits, and question abnormal requests. IT support teams play a central role by designing training, providing guidance, monitoring threats, and acting as first responders. Structured training and proactive monitoring reduce incidents, financial losses, reputational damage, and increase employee confidence.
Read at Business Matters
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