"When a simulation is completed, the employee needs to understand: did they do the right thing? Was it even a simulation? Give them that immediate and timely feedback about what they did, how they performed, and what that looked like. But then continue and follow up with that, give them education materials throughout the year, short training, short articles that aren't going to take a lot of time, but it keeps that security in the top of their mindset as they continue on."
"With the social engineering attacks that we see, it's easy for even knowledgeable and very savvy users to fall victim to some of these kinds of threats. So by gamifying it, by making this more of an interactive and more valuable exercise for the employee, the better off they tend to be in solving some of this social engineering and not falling victim to it."
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