"I thought I had a problem with my QNAP, so I used three second reset and now I can't log in at all," one customer complained, who added they still see an error message saying: "Your login credentials are incorrect or account is no longer valid." This account highlights the frustration numerous users feel after the firmware update, indicating a potential widespread issue affecting access to their NAS devices.
A seemingly more tech-savvy user revealed: "I have raised this with QNAP, but so far the devs/support are silent. Not even any guidance to any possible issues." This situation reflects the lack of adequate communication from QNAP regarding the problems stemming from the most recent update, leaving users in the dark.
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