Millions of Gucci, Balenciaga and Alexander McQueen customer records ransomed in cyberattack
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Millions of Gucci, Balenciaga and Alexander McQueen customer records ransomed in cyberattack
"Cyber criminals have stolen the personal details of potentially millions of Gucci, Balenciaga and Alexander McQueen customers in a ransomware attack on their parent company, Kering. The luxury group confirmed that in April hackers gained "temporary access" to its systems and accessed customer records, though it insists no financial information such as card or bank details was stolen."
"The hacker behind the breach, who calls themselves Shiny Hunters, claims to hold data linked to 7.4 million email addresses, suggesting a similar number of victims. Kering said affected customers had been contacted directly, though it has not disclosed how many people were impacted. Legally, companies do not need to make a public statement if they notify individuals individually, but the scale of the breach has raised alarm across the industry."
"A small sample of the stolen data, shared with the BBC, included thousands of customer records showing spending habits. Some individuals had spent over $10,000, while others were flagged with totals as high as $86,000. Experts warned this could expose high-spending clients to targeted scams or phishing attacks."
Cyber criminals accessed Kering systems in April and stole personal details of potentially millions of Gucci, Balenciaga and Alexander McQueen customers. Compromised data includes names, email addresses, phone numbers, home addresses and total in-store spending. The attacker calling themselves Shiny Hunters claims data linked to 7.4 million email addresses. Kering contacted affected customers directly and says no card or bank details were taken. Shiny Hunters said they demanded a Bitcoin ransom in June, but Kering says it refused to pay and followed law enforcement advice. Exposed spending data raises risks of targeted scams and phishing against high-value clients.
Read at Business Matters
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