"Some offer generative AI, data extraction, records management and retention, and content federation, which means vendors can apply those EFSS services to their own and third-party document repositories," says Holly Muscolino, group vice president of workplace solutions at IDC.
"While most enterprises have some sort of EFSS tools in place, it's worth considering your options with an eye toward developing a more unified, modular, federated, AI-enabled, and workflow-optimized content sharing platform that can adapt to all of your organization's use cases," Muscolino says.
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