""I've been reassigned from triage to other duties. What used to always be a 10- to 15-minute screening from a licensed clinician like myself is now being conducted by unlicensed lay operators following a script, or e-visits, so an app is triaging members' care needs.""
""Part of our unfair labor practice strike really is about the erosion of licensed triage within the health plan. There is a lot of fear and anxiety about AI, and in particular, fear around AI replacing jobs.""
""They're trying to take all that time away. Kaiser psychiatrist and union steward for the National Union of Healthcare...""
AI chatbots are increasingly viewed as ineffective and potentially harmful substitutes for human therapists, particularly for those with mental health issues. Mental health care workers have expressed concerns over job security and the quality of care as automation rises. A recent strike by 2,400 mental health workers in California highlighted fears of being replaced by AI systems. Workers report that licensed clinicians are being replaced by unlicensed operators, leading to anxiety about job erosion and worsening work conditions due to management demands for efficiency.
Read at Futurism
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