In its first year, the Santa Clara County crisis line answered nearly 20,980 calls. Five percent of them resulted in a field visit by one of its three mobile crisis units.
They’re mental health community workers, so they have a background in behavioral health services. Many of the volunteers have family members or themselves that have been involved with mental health issues, so they come with a sensitivity.
I am still finding that too many people don't know about 988. The county has launched a new campaign to spread the word about 988 and also share what's new since it first launched.
Text and chat is now an available alternative to calling 988, and we have staff that have been trained in how to work within text and chat.
Collection
[
|
...
]