Foreign residents in Germany face significant challenges with bureaucracy, particularly in the citizenship application process, which is lengthy and manual. Despite expectations of efficiency, they encounter many frustrations and often laugh at the outdated reliance on technology like fax machines. Studies suggest that this excessive bureaucracy costs the German economy up to €146 billion annually. The lack of digital tools and prolonged waiting periods have prompted critiques from residents, indicating that digitalisation remains a critical challenge for German governance.
The citizenship application process is long and manual; it needs to be more digitalised. Applicants provide all documents; authorities only need to conduct police checks.
Numerous foreign residents expected reliability and efficiency in German bureaucracy but were often left frustrated by long waits and lack of digital tools.
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