Amazon's latest iteration of its voice assistant, Alexa+, was launched by the end of March, but it has fallen short of expectations set during a February press event. Promised agentic AI capabilities, like ordering takeout or generating children's stories, are absent. Some features, like ordering an Uber, are limited to select users. Additionally, a new web app for Alexa+ is yet to have a release date. The difficulties are attributed to underlying AI infrastructure challenges, indicating Amazon may continue to face obstacles in fully delivering on its promises.
Despite the launch of the upgraded Alexa+, key promised features such as ordering food or assisting with chores are still unavailable, causing disappointment among users.
The rollout of Alexa+ has faced significant issues, reflecting on Amazon's ongoing challenges with the AI infrastructure that supports the service.
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