According to the description of the book on Amazon, 'Insurance companies now often try to delay payment of justified claims, deny payment altogether, and defend these actions by forcing claimants to enter litigation.' This reflects a troubling trend of insurance industry practices that can leave individuals feeling overwhelmed and defeated during an already challenging time when they seek support.
As someone who went through 4 years of hell for an insurance claim, 'Deny the claim, Defend the lawsuit, Depose the patient' is real. This experience of navigating the insurance claims process illustrates the emotional and financial toll it can take, highlighting the systemic challenges many face when dealing with insurance companies.
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