The celebratory birthday dinner feels most tied to chain restaurants, where corporate establishments have long duked it out on who could provide the most fun, and often gimmicky, celebration. Whether it was Hooters making patrons flap their wings like an owl while being sung to, or Chili's iconic birthday song, the chain restaurant was once the ultimate place for a birthday dinner celebration.
At Joe's Crab Shack, props like fairy wings, hula hoops, and shark fins are used to commemorate, and maybe embarrass, the guest of honor. "Most guests bring the person with the intent to highlight their special day," says Terry Turney, the chief operating officer of Joe's Crab Shack. "The gesture is genuine, [and] we at Joe's see our purpose as not only to supply our guests with great food and beverage..."
#birthday-celebrations #dining-expectations #restaurant-experiences #chain-restaurants #customer-satisfaction
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