
""This is about putting our guests first and bringing back something they truly love," said Damola Adamolekun, CEO of Red Lobster. "Endless Shrimp has been a part of Red Lobster's legacy for 20 years, and our guests have never stopped asking for it.""
""Tables eating ridiculous amounts of food, running their server like crazy, and staying there for hours, and tip barely $5 if they tip at all," complained one Reddit user who claims to be a server."
Red Lobster is reintroducing its Endless Shrimp promotion starting April 20, allowing customers to eat unlimited shrimp for a fixed price. This decision comes as the chain faces financial struggles and seeks to attract more customers. While the CEO emphasizes customer demand and the promotion's legacy, many employees are unhappy, citing issues like poor tips and difficult customers. Some staff members have reportedly left the company due to dissatisfaction with the promotion and its impact on their work experience.
Read at Kotaku
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