"From her meal of the year to a winning reinvention, our restaurant critic rounds up her best - and worst - dining experiences"
"Despite this being another challenging year for the hospitality industry, there was plenty to celebrate in the way of new openings, good food and fun times. But while some chefs and restaurants made every effort to deliver value and great experiences for their customers, others allowed a terrible sameness to creep into their menus."
"For the customer, the price of eating out became a real issue, with many cutting down on the number of times they eat out each month, drinking less, and becoming more selective about where they spend their money."
Hospitality faced another challenging year, but new openings, good food and moments of fun offered reasons to celebrate. Some chefs and restaurants focused on delivering value and memorable experiences for customers. Other operators allowed a troubling sameness to appear across menus, reducing distinctiveness. Rising prices made eating out a significant concern for many diners, prompting people to cut back on visits and drink less when dining. Customers grew more selective about spending, prioritizing restaurants that combined quality, uniqueness and perceived value before deciding to visit.
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