Did Panera Get Your Order Wrong? Here's The Freebie It Can Offer You - Tasting Table
Briefly

If a Panera order does not match what was requested, customers can ask for a free treat, typically a chocolate chip cookie. According to Panera’s terms, they do not have an obligation to provide refunds but may offer compensation. The chocolate chip cookie is priced around $3 and can also be swapped for other bakery items, including cookies, muffins, pastries, scones, or brownies. Customers can request limited edition items such as the tulip cookie or the kitchen sink cookie, which costs $4.99.
If your order doesn't match up with what you asked for, you can kindly ask a worker for a free treat. Panera usually grants a complimentary treat, often a chocolate chip cookie.
Panera's chocolate chip cookie, priced around $3, is a decent freebie, although the bakery offers a variety of alternatives.
Panera's reward program allows you to claim a free treat after creating an account. Options include cookies, muffins, pastries, scones, and brownies.
You can also request newer or limited edition items like the tulip cookie or kitchen sink cookie, the latter priced at $4.99.
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