"People who work in the service industry often have to deal with the brunt of people's bad moods. Of course, there are a number of reasons why customers might be grumpy, but it's often because of stress. For instance, it could be because a person is feeling anxious about how busy they are and they're eager to get on with their day, or maybe they're worried about the rising cost of living."
"Often, deli staff have to deal with rude customers, long queues, ignorant people, and repetitive questions. Below, we've listed some of the behaviors that deli counter staff hate to deal with when customers are ordering. If you avoid doing any of these things next time you're at the counter, you might find that your order is smooth, quick, and painless."
Deli counters offer customizable orders, free samples, and often tastier food, but they also create frustrations for customers and staff. Staff frequently contend with rude or impatient customers, long queues, repetitive questions, and ignorance. Customer stress from busy schedules or financial concerns can be misdirected at deli employees, who dislike bearing unrelated frustrations. Small weight differences in sliced items can lead to disputes. Being polite, patient, and understanding about slight weight variations and staff workload helps orders be fulfilled more smoothly and prevents unpleasant interactions. Clear communication and basic courtesy speed service and improve experiences for customers and workers alike.
Read at Tasting Table
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