A new poll analyzing millions of reviews across 240 restaurant brands reveals Andy's Frozen Custard ranks highest among fast food restaurants in the U.S. with a customer service score of 85 locations across 14 states. Great Harvest Bread Company and The Melting Pot follow in second and third place. Major chains like KFC, McDonald's, and Burger King scored poorly, with KFC receiving the lowest customer service score at 2.89 out of 5. Many customers shared negative experiences highlighting poor food quality and service.
One foul experience is all it takes to kill the vibe of your go-to spot.
Missouri-based Andy's Frozen Custard stole the show-earning the top spot with 85 locations across 14 states.
KFC landed in dead last, earning the lowest customer service score of any restaurant in the poll-a shocking 2.89 out of 5.
Even more major chains made the bottom ten. Taco Bell, Wendy's, Hardee's and Pizza Hut all landed in this part of the ranking.
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