SuperOps, an Indian startup, has raised $25 million in a Series C funding round, giving it a post-money valuation of $200 million. The company caters to small and medium-sized enterprises lacking extensive IT budgets, offering competitive pricing for managed service providers (MSPs) that typically have budgets of $1 million-$20 million. SuperOps enhances real-time IT support through tools like professional services automation and monitoring platforms. The startup has significantly grown, tripling its customer base to 1,300 in over 100 countries, and aims to leverage AI to improve its offerings further.
SuperOps aims to provide AI-driven tools for IT service providers, particularly targeting small and medium-sized enterprises with limited budgets, amidst a competitive market.
With a valuation of $200 million post-money after a $25 million Series C round, SuperOps is set to expand its offerings in the managed services space.
Co-founder Arvind Parthiban emphasizes their competitive edge: "Because we have an India advantage, we can support MSPs and IT teams even if they pay us $100."
Parthiban describes SuperOps' approach: "We are not the cheapest vendor, but we are also not the most luxury vendor in the market; we push in very well."
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