Specsavers, an international optometry company, has halted the global standardization of its Oracle ERP system, saving £5 million ($6.5 million) for reinvestment. The company will transition to third-party support from Spinnaker Support for its E-Business Suite and plans to upgrade to a cloud-based solution within four years. Founded in the UK in the 1980s, Specsavers expanded internationally but struggled with ERP standardization due to its entrepreneurial culture and evolving customer needs. With a unique partnership model, they found that deploying a single ERP system was challenging under these conditions.
"That made putting ERP-like applications very difficult, because you're starting to go in against the organization's culture. So, 14 years of trying to deploy ERPs is quite hard when you don't get a level of buy-in to global templates."
"Nobody in 2030 should be rolling out on-prem ERPs," Mazur added.
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