I paid my customers back for tariffs. My business has been on the phone with Customs trying to get our refund.
Briefly

I paid my customers back for tariffs. My business has been on the phone with Customs trying to get our refund.
"When tariffs started increasing last year, some of my founder friends were able to source materials from Vietnam or Mexico, but shifting production wasn't a practical option for us."
"We had inventory coming in that was suddenly going to cost us 50% more than we thought. We had to redo our inventory forecasting, and that took time."
"Many companies require 90 days to change prices, so we couldn't quickly adjust to offset our higher costs. We ended up adding a Trump tariff surcharge to orders on our website."
Dame Products, co-founded by Alexandra Fine and Janet Lieberman, faced challenges due to Trump's tariff policies. Initially, production was in the US but moved to China for cost efficiency. Increased tariffs led to a 50% rise in inventory costs, causing stock shortages and lost sales. The company struggled to adjust prices quickly due to retailer requirements. To cope, they implemented a Trump tariff surcharge, which served as both a financial strategy and a marketing campaign, garnering publicity despite its drawbacks.
Read at www.businessinsider.com
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