The article emphasizes the critical role of process improvement as a foundation for innovation within organizations. It argues that intellectual capital is more valuable than physical assets, and effective business practices stem from having distinct process maps. These maps create a structured approach to operations, enabling the measurement and enhancement of areas like human resources and customer service. The introduction of ISO 56001 is highlighted as a key strategy for fostering continual innovation, allowing businesses to adapt to market changes while upholding best practices.
Innovation requires a shift in mindset; it's not just about creating new concepts, but improving existing processes using defined process maps.
Distinct process maps are essential for measuring and improving operations, allowing for effective innovation and satisfying all stakeholders in the organization.
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