Despite attempts by tech executives like Jeff Bezos and Mark Zuckerberg to influence the new administration, the Federal Trade Commission (FTC) continues a rigorous approach towards Big Tech. Under the leadership of Chairwoman Lina Khan, the FTC's crackdown on practices perceived as harmful to consumers remains steadfast. This includes ongoing lawsuits against Amazon and Uber, the latter regarding misleading claims about its services. The agency is committed to advocating for consumer rights amidst increasing scrutiny of tech companies' practices, which include claims of data mishandling and subscription service complexities.
The Trump-Vance FTC is fighting back on behalf of the American people,â Ferguson added, referring to US vice-president JD Vance.
FTC lawyers said Uber falsely claimed users would save roughly $25 a month through the $9.99 service, but did not account for the cost of the subscription.
They added that Uber made it difficult to cancel the service, requiring users to take at least a dozen different actions and navigate a maze of at least seven screens.
Uber stated: 'Uber does not sign up or charge consumers without their consent, and cancellations can now be done anytime in-app and take most people 20 seconds or less.'
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