Dutch-based Voyc has successfully raised $2M in seed funding to advance its AI-driven platform focused on conversation intelligence and compliance monitoring for financial services. The investment follows contributions from several notable angel investors, including senior figures from major SaaS companies. With the funding, Voyc plans to launch real-time AI copilots and an autonomous service agent to enhance customer interaction experiences. Founded in 2018, Voyc currently monitors three million customer conversations monthly, providing vital operational insights to over 80 firms in the financial services sector.
The funding allows us to scale purposefully, helping financial services firms meet the highest standards of care and consistency.
With this investment, we aim to reduce wait times, improve operations, and enhance customer service functions.
Voyc's platform enables operations and quality assurance managers to monitor all customer interactions, helping with risk identification and process efficiency.
We believe every customer interaction is an opportunity to build trust.
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