Poland, holding the EU presidency, plans to raise the compensation threshold for flight delays from three to five hours. This move, criticized by consumer groups, aims to revise the existing regulations that have caused airlines to incur approximately €3 billion annually due to rising delays affecting over 287 million passengers. Airlines for Europe advocates for simplified rules to reduce legal disputes, while AirHelp warns the changes prioritize airline profits over passenger rights, emphasizing ongoing tensions between consumer advocacy and airline interests.
AirHelp's perspective underscores that "the changes would only serve to maximise airline profits, without taking into account the well-being of consumers," highlighting a significant consumer rights concern.
Current EU passenger rights, established in 2005, have led to airlines incurring nearly €3 billion annually due to rising flight delays and cancellations affecting 287 million passengers last year.
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