"The county has established a direct phone line to its Trusted Response Urgent Support Team, or TRUST, which aims to provide crisis response services without police intervention or partnering."
"Community advocates pushed for a direct line to accommodate people who want no police response, fearing that the presence of officers could escalate already fragile situations."
"County Supervisor Otto Lee emphasized that the direct line is a guarantee for the public worried about potential escalation in a crisis: 'It's a number for a behavioral health crisis, and it absolutely will not involve law enforcement.'"
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