'Less crying in the walk-in': East Bay restaurants switch to counter service to survive
Briefly

'Less crying in the walk-in': East Bay restaurants switch to counter service to survive
""We were doing pretty well, and then maybe eight months in, sales started dropping. It wasn't reservations that were dropping - we were still getting the same amount of guest count - but people were spending less," she said."
""That's just been the general trend, slow summer, and then November hits, and .... we're making back all that money that we lost in the summer. This year, that never happened," Michael said."
"At its onset, Lulu's check average hovered around $45 to $50 a person. Those numbers waned to $25 to $30 per person as diners responded to the rising costs of eating out."
"By February, she relaunched as Lulu's Little Kitchen, becoming just the latest in a growing list of restaurants that have shifted away from table service, waiters and reservations."
Darwin's theory of evolution applies to restaurants, where adaptability is crucial for survival amid rising costs. Chef Mona Leena Michael opened Lulu's on Solano, initially experiencing strong sales. However, after eight months, she noticed a decline in customer spending despite consistent guest counts. Typically, sales would rebound in the fall, but last November's sluggish numbers prompted a reevaluation. By early 2026, Michael closed Lulu's and relaunched as Lulu's Little Kitchen, reflecting a trend of restaurants moving away from traditional service models to adapt to economic pressures.
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