"Eurail B.V. has unfortunately experienced a security breach within our systems that resulted in unauthorized access to customer data. Following the discovery, we immediately began work to secure our systems and initiated an investigation with the support of external cybersecurity specialists and legal advisors. We take this matter very seriously and are currently conducting a thorough investigation to determine the full scope of the incident and its potential impact on customers, which includes participants of the European Commission's DiscoverEU action."
"The investigation is still ongoing. Our early review suggests that the data involved may include customer order and reservation information, including basic identity and contact details. Where provided, it might also include your passport information, like passport number, country of issuance or expiry date. As a standard procedure, if you purchased your Pass from Eurail B.V. we do not store a visual copy of your passport. For customers who received a Pass as part of the DiscoverEU programme, please refer to this statement."
Eurail B.V. confirmed unauthorized access to its systems that exposed customer data and immediately began securing systems and investigating with external cybersecurity specialists and legal advisors. Notification emails were sent to affected customers beginning January 13 after an initial post on January 10; the number of affected customers was not disclosed. Early review indicates exposed data may include order and reservation details, basic identity and contact information, and, where provided, passport details such as passport number, country of issuance, or expiry date. Customers who purchased a pass directly do not have a visual copy of their passport stored; DiscoverEU recipients may have passport visuals stored. The investigation is ongoing and further information will be provided as available.
Read at DataBreaches.Net
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