
"Odido said that attackers gained access to a range of personal data, including names, home and email addresses, phone numbers, dates of birth, bank account numbers, and ID document details. The telco insisted that attackers could never have seen passwords, call details, billing or location data, or scans of the ID documents. It spotted the first signals indicating a breach over the weekend of February 7-8 and promptly reported the incident to the Dutch Data Protection Authority."
"The company is in the process of informing all affected individuals, either via email (info@mail.odido.nl) or SMS. This message will be tailored to each customer, telling them exactly what personal data was stolen. In its disclosure, Odido also included tips about what customers should be aware of following the breach, such as scams attackers may attempt using the stolen data for financial gain."
Odido experienced a breach of its customer contact system that may have affected around 6.2 million people, including customers of Odido and Ben; Simpel was unaffected. Attackers accessed names, home and email addresses, phone numbers, dates of birth, bank account numbers, and ID document details. Passwords, call details, billing or location data, and scans of ID documents were not accessed. The breach was detected the weekend of February 7–8 and reported to the Dutch Data Protection Authority. Odido is notifying affected individuals via tailored email or SMS and warned stolen data could later appear online; customers were advised to watch for impersonation scams and fake invoices.
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