During the holiday season, retailers face a significant increase in organized retail theft (ORT), with a reported 93% rise in shoplifting incidents since 2019. Many businesses choose not to report theft due to concerns about procedural complexities and a lack of results from law enforcement. Additionally, staffing shortages in Emergency Communication Centers hinder effective responses to these incidents. The article emphasizes the importance of leveraging technology to streamline incident reporting and improve collaboration between retailers and law enforcement to combat ORT effectively.
Online incident reporting systems instead allow businesses to submit reports quickly, reducing the burden on emergency communication centers and encouraging more accurate reporting of retail theft incidents.
The spike in organized retail theft coincides with a significant increase in shoplifting incidents, highlighting the vulnerabilities retailers face during busy shopping periods.
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