PayPal's Honey to integrate with ChatGPT and other AIs for shopping assistance | TechCrunch
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PayPal's Honey to integrate with ChatGPT and other AIs for shopping assistance | TechCrunch
"The features will provide AI chatbot users, who are researching items they want to purchase, Honey's product recommendations, pricing, and access to deals. When users ask their preferred AI chatbot a shopping-related question, PayPal Honey's extension will display links to the products the AI chatbot recommends, along with real-time pricing, merchant options, and offers, PayPal says. The system can also identify when the AI's own recommendations may have left out major retailers and surface those additional options to the consumer."
"The features are designed to help consumers better compare pricing and boost merchant sales through the addition of personalized offers, PayPal notes. The agentic shopping integrations are designed to be AI agnostic, PayPal told TechCrunch, but will initially work with OpenAI's ChatGPT with more to follow. The company says the new features are part of its broader rollout of agentic commerce initiatives, which include the Google partnership, an agentic commerce offering, a remote MCP server, Agent Toolkit,"
PayPal Honey's browser extension will surface product recommendations, real-time pricing, merchant options, and deals when users ask AI chatbots shopping questions. The extension can detect when AI recommendations omit major retailers and will surface those additional options for comparison. The features aim to help consumers compare prices and to boost merchant sales through personalized offers. Integrations are designed to be AI-agnostic and will initially support OpenAI's ChatGPT with more providers planned. The rollout is part of a broader agentic commerce push that includes a Google partnership, agentic offerings, a remote MCP server, an Agent Toolkit, and promotional deals.
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